Metastorm BPM - Interwoven Automation

Process Mapping’s BPM Interwoven Automation solution seamlessly automates the creation and maintenance of Interwoven WorkSpaces and custom attributes using fully configurable Web Service Calls and fully re-usable Metastorm BPM Map Segments. Special connectors are added directly to the Web Service Calls through Process Mapping’s Metastorm Interwoven Library that enable the deployment of generic Web Services with user defined data extraction from XML files.

The solution

The solution is based on Process Mapping’s Create WorkSpace and Maintain WorkSpace fully reusable Map Segments that can be implemented without coding. These Map Segments act as the WorkSpace configuration metadata and are designed to suit any Interwoven WorkSpace creation and maintenance requirement.

The Create WorkSpace map segment validates the WorkSpace metadata initially, creates the WorkSpace, sets owner attributes, creates the relevant templates and finally copies all associated documents and files to the WorkSpace.

Some of this solution’s major features include:-

Dynamically configurable Web Service calls	Configurable XML based data extraction from corporate systems.
Innovative design approach	Based on fully re-usable Metastorm BPM Map Segments that apply to any Workspace creation and management requirement.
User defined Interwoven custom attributes and aliases	Users can define and update WorkSpace custom attributes as required, including optionally adding aliases and updating alias values.
Workspace template selection	The appropriate templates are created automatically based on values extracted from corporate system data.
Solution transparency	The solution is totally transparent to both the host corporate system and Interwoven .
Security	Based on role based administration
Maintainability	The solution is configured and maintained directly through the Metastorm BPM Client

From a functional perspective the major steps involved in creating the WorkSpace include:-

Calling the Web Service
Extracting the data
Assigning the extracted data to a Metastorm BPM variable
Writing to the Database
Creating the Interwoven WorkSpace

The design approach

The design approach provides a method of configuring Web Service calls directly from an XML data source based on a specification that deploys the method. The system can obtain the data to populate the Workspace metadata from any Web Service call based on a runtime configurable specification. Only one simple ‘asynchronous’ web service call to the Library to trigger the required activity is required. With this approach there is no need to update any code when configuring Web Service calls and the data to extract from the Web Service response. There is also no need to import any Metastorm BPM Web Services.

All required parameters are stored in the Metastorm database. Secure data such as user names and passwords are encrypted. A simple Metastorm BPM process manages this configuration, and users with the appropriate access rights can update all settings via the Metastorm BPM Client.

All Web Service calls and Interwoven updates are managed within the supplied Library, and no code at all is required to implement a solution enabling any host system to create and manage Interwoven Workspaces with the “Metastorm Interwoven Integration” Library. The solution is totally transparent to both Interwoven and the corporate system from which the data is being passed.

Steps involved in creating the Workspace

1	Add Metadata	A form is populated automatically via a Web Service that is initiated when a WorkSpace Creation event is registered by the corporate system. Using the details passed by the trigger, the Web service is activated to retrieve the metadata list
2	Create or update Aliases	The required aliases are created automatically in Interwoven. If they exist, their values may optionally be updated with new data.
3	Create Workspace	The Workspace is automatically generated with the relevant document Templates
4	Copy documents into the WorkSpace	Documents relating to the WorkSpace are automatically copied across from the Workspace Template
5	Set ownership and / or user rights	WorkSpace ownership is set
6	Add Workspace to user’s WorkSpace	The documents can be added to the relevant user’s WorkSpace
7	Update Group ACL’s	An ACL (Access Control List) if required from Active Directory
8	Update Security	User access actions such as closing a WorkSpace or marking it as read-only, updating user rights or updating metadata at any time. Security changes can be propagated throughout all the folders and documents in the WorkSpace
9	Error Handling	Error handling is addressed through each process step - administrative staff are notified via email they can then logon to the Metastorm BPM client to review, update and retry. Metastorm BPM generates a Folder ID that matches the WorkSpace ID.

Steps involved in updating Workspace Metadata

1	Update Workspace aliases
2	Update Attributes
3	Update Security
4	Apply Template Metadata to Workspace folders and documents

Workspace Management

Generating the WorkSpace

Several modules are available to handle WorkSpace management. Figure 1 below shows an example of a Metastorm BPM form used to generate a Personal Workspace, for example when adding a new user to the system:-

Figure 1 – The Personal WorkSpace Management Metastorm BPM form

Figure 2 – An Action form for editing or creating WorkSpace attribute.

Figure 3 illustrates a WorkSpace generation status form:-

Figure 3 – A WorkSpace generation status form

The Metastorm BPM fully reusable ‘Create WorkSpace’ Map Segment:-

The Metastorm BPM fully reusable ‘Update Workspace Metadata’ Map Segment:-

Worksite Administration

Several modules are available for handling Worksite administration.

The WorkSpace Template Register

Figure 4 below illustrates the WorkSpace Template Register form that is used to create and maintain standard WorkSpace templates. This form represents the starting point for defining a new WorkSpace.:-

Figure 4 – The WorkSpace Template Register Metastorm BPM form

Maintaining WorkSpace user groups

Security can be maintained at a user or group level. Figure 5 below illustrates adding a new user group via a Metastorm BPM form grid.

Figure 5 – The WorkSpace Template Register Metastorm BPM form

Managing Global Settings

System settings can be set on a global basis via the ‘Edit all EDMS System Settings’ form. Figure 6 below illustrates the various settings that can be updated for the WorkSite including the Domain Qualifier, WorkSite Database, WorkSite Server and WorkSite Web Server.

Figure 6 – The Edit all EDMS System Settings Metastorm BPM form

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Process Mapping Products	Last updated: 18/10/2009